Shipping policy

At Roadzy, we are committed to delivering your order in a timely and reliable manner. Please review the details of our shipping process below.

Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • During high-demand periods, processing times may be slightly extended. In such cases, customers will be informed proactively.

Shipping Timeline

  • Estimated delivery time: 3–7 business days after dispatch, depending on your location.

  • Delivery timelines may vary for remote or non-metro areas.

  • While we aim to meet delivery estimates, unforeseen delays due to courier operations, weather conditions, or regional restrictions may occur.

Shipping Charges

  • Shipping charges (if applicable) are calculated and displayed at checkout before payment.

  • We may offer free shipping on selected products, promotions, or order values, which will be clearly communicated on the website.

Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation message/email containing tracking details.

  • Tracking information may take up to 24 hours to become active after dispatch.

Delivery Partners

  • We work with trusted third-party courier partners to ensure safe and efficient delivery.

  • Delivery attempts are made during standard working hours. If delivery is unsuccessful, the courier may attempt re-delivery or contact you directly.

Address Accuracy

  • Customers are responsible for providing complete and accurate shipping details at checkout.

  • Roadzy will not be responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

  • If your order has not been delivered within the estimated timeframe, please contact us at kishore.kads@gmail.com with your order ID.

  • In the rare event of a lost shipment confirmed by the courier partner, we will initiate a replacement or refund as per our Refund Policy.


    Contact Us

    For any shipping-related queries, please reach out to us at:
    Email: kishore.kads@gmail.com
    Support Hours: 9:30 to 5:00 Monday to Friday